Appointments

We aim to provide all patients asking for a routine appointment to see a GP within 48 hours of the request and see a healthcare professional (e.g. our Practice Nurse) for a routine appointment within 24 hours. Within these timescales we also aim to be able to offer an appointment with the GP or healthcare professional of your choice, but if you want to see a particular person you might need to wait a little longer.

All consultations are by appointment, made either in person or by telephoning 01752 222341 (option 2) during surgery hours. Appointments are normally available two weeks in advance and you will be offered the first available appointment with a Doctor.

To help the surgery to run as smoothly as possible please bear in mind the following points:-

  • Be punctual
  • Cancel appointments in good time - someone else may be in need
  • 1 10 minute appointment is for 1 patient. If you need more time please ask when booking an appointment.

Home Visits

A home visit takes three times as long as a Surgery appointment due to the travelling time. Therefore, doctors would appreciate it if patients can attend Surgery whever possible. If you are too ill to attend Surgery and require a home visit, please telephone the surgery on 01752 222341 (option 2). Except in an emergency, please call between 0800 and 1000 hours in order to let the doctors plan their workload more efficiently. All home visits are undertaken at the doctors' discretion.


Emergencies Out of Hours

If you have an URGENT medical need when the surgery is closed, please phone the surgery telephone number 01752 222341. You will hear a recorded message giving the out of hours telphone number to contact. Or if the problem is life threatening, call 999


Locums and other Doctors

In order to maintain a consistently high quality of service to our patients, we will at times employ other GPs at the Surgery. You may be offered an appointment with one of these doctors when your doctor is away or fully booked.


Surgery Opening Times

0800 - 1800 Monday to Friday

* Please note: opening times and staffing levels are reduced during University holidays.